As the coronavirus (COVID-19) outbreak continues to evolve, we remain committed to serving our clients – especially in times like these when we're experiencing volatility and uncertainty. At the same time, we are taking steps to protect the health and well-being of our clients, associates, families and communities. More
Many of you have asked questions or expressed concerns and we're listening. Our Business Continuity Planning team has prepared for times like this and those plans have been activated. The team is in close communication with the Centers for Disease Control, health and industry experts and government agencies to stay on top of this situation.
We understand there are many questions you have, given new routines and the rapid pace of information being shared all around us. Here are answers to several of the most asked questions we've received from branch teams over the last few days.
In order to ensure the continued safety of our branch teams, we have decided to temporarily restrict access to our branch offices to anyone other than our branch team members. See this and several other new updates related to the firm's response to the coronavirus outbreak.
Watch this update from Penny Pennington on our firm's efforts to respond to the coronavirus outbreak. Penny shares details about steps we've taken thus far, new decisions just made, as well as decisions still being considered.
